It's important that employees trust your communications to them. With the rise of phishing and other cyber attacks, and training for employees about those, they may be suspicious of anything that shows up in their inbox that they don't recognize (as they should be). Blissbook's custom domain functionality (and custom email sending account functionality) are built to ensure employees aren't suspicious of Blissbook or the content/links you send them through our platform.

To set up a secure custom domain (e.g. https://policies.yourcompany.com), head to your settings page: Click SETTINGS at the left side of the page. In the ACCOUNT SETTINGS tab, you'll see the General Section.

Click the blue "Add a Custom Domain" link to get started.

Your domain can be secured via a certificate that you upload, or you can use one that we will issue on your behalf via Let's Encrypt.

*Note: Your CNAME instructions will look something like this:

Depending on your registrar, you will likely only need to enter the "policies" part of the above example (rather than "policies.yourdomain.com") into the Host field. It may look something like this:

You may enter a root domain (e.g. mycompanycultureguide.com instead of cultureguide.mydomain.com) if your DNS provider supports ALIAS or ANAME records. Enter your domain as described above and follow the instructions on screen, replacing "CNAME" with "ALIAS" or "ANAME" (whichever your DNS provider supports). You will either leave the Host/Name field blank or enter an @ symbol – check with your DNS provider for details.

If your DNS provider does not support ALIAS/ANAME records, you'll need to set up your custom domain in Blissbook using a subdomain (e.g. www.mycompanycultureguide.com), and then redirect your root domain to this subdomain. Follow the standard instructions above (using a CNAME record), and then talk with your DNS provider to figure out how to redirect your root domain to that subdomain.

Once your custom domain is verified, this panel and your account settings page will be updated to reflect that it is active. You can then change the URL in your browser's address bar to use Blissbook as your custom domain.

All emails sent through the Blissbook system will use your custom domain as the link to click to view a document or otherwise enter the Blissbook system.

You will also see the custom domain as a valid URL when you view the Links for a document (to open the Links drawer for a Live document, click the green down-arrow button next to a document on your HOME page or Document Library, then choose Links).

The custom domain you use largely depends on the content that will be in Blissbook. If it's a single handbook, guide, manual, or code of conduct, a custom domain focused on that specific document works great. If you're sharing more information than that, use a more generic name. Here are some suggestions:

If you previously set up a vanity/custom domain on a document in Blissbook in the past, nothing will happen. It will still work as a non-secured vanity domain that redirects users to your *.blissbook.com URL to log in securely.

We recommend that once you set up a new custom domain, you delete the old handbook/document-specific ones. Or do it beforehand if you want to reuse the same custom domain. To do this: