What the employee sees
When an invite link has expired, the employee lands on their sign-in page in Blissbook or, if all employees must sign in via SSO, they're auto-forwarded to your SSO log in page.
The screenshot shows the Blissbook "invite link has expired" error page with a sign-in link.
How employees can self-serve
Employees can self-serve access their Blissbook account. They don't have to access Blissbook via a link sent to them, and you don't have to trigger a special invitation email for them to click. If the employee has an account in Blissbook (i.e. they are in the audience of a document), they can log in.
If an employee gets in touch with you regarding this error page, send them to either your custom domain or to your organization's blissbook.com domain at https:// <ORGANIZATION> .blissbook.com (replace <ORGANIZATION> with your subdomain).
You can also tell the employee to click the "sign in" link on that error page.
In either case, they will be prompted to log in via SSO if your organization has it enabled, or they can enter their email address to trigger a new sign-in link to be sent to themselves.
How to trigger a new invitation as an admin
If you want to go the extra mile and trigger an invitation for employees, you can do so via your Notification Center. Click Notification Center in the main left nav, then the + New Notification button in the top right corner, then choose your notification type and follow the workflow.
You can jump right into this workflow from your Reporting page. Filter the report however you'd like, then click the Send X Reminders... button to enter the new notification workflow. It'll know which document you're reminding about, and apply any existing filters.
If you want to read more about how tokenized links in Blissbook work, including information on how long links are valid for, please read our help article on Authentication Tokens.