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View old versions of your content

View old versions of a document, its sections, and policies using version history and revision history.

Written by Diane Marshall

Admins can look back at older content in a few different ways, depending on whether you are working in a document or on a policy in the Policy Library.

Documents

In documents, there are two ways to look at older content:

  1. Version history for an individual section

  2. Version history for the whole document

View version history for a section in a document

To see the version history for a section inside a document:

  1. Open the document in Edit mode.

  2. Click the section's ••• menu.

  3. Choose Version History.

Section ••• menu open in the document editor with the Version History option visible

Version history shows the history of that section's published versions. It compares each published version to the previous published version and highlights what changed.

Note:

  • This is version history, not revision history. It does not track every draft edit made by individual users within each version. It only compares published versions.

  • Each version shows a comparison against the previous version.

  • The latest draft version is compared to the most recent published version, or if it's new, it's compared to <nothing> which means it appears all green.

  • Green indicates added content.

  • Red indicates deleted content.

  • Yellow indicates a formatting or style change, such as bolding, removing bold, or changing a link destination without changing the visible text.

  • Hovering over certain formatting or link changes may show more detail, such as the old and new URL for a link change.

  • Past annotations created on earlier versions also appear here.

You may see a checkbox labeled "Only show versions with changes to text". Unchecking it shows versions where something changed that did not affect the text itself, such as:

  • access control changes

  • image replacements

  • other non-text updates

Section version history panel showing a red and green text diff between two published versions

Because of that, some version numbers may appear to be skipped when the checkbox is turned on.

New sections or policies added to the current draft

If you add a brand new section to a document, there will not be a Version History option yet in the ••• menu. That's because there's no previously published version to compare it against.

Click the note icon to the left of the new content to back-door into the version history. Since the content is being compared against nothing, everything will appear green. If you later edit or remove text before the content is published, it will still all appear green, because this is a version history, not a revision history, and the draft version is still being compared to nothing.

View version history for the whole document

Blissbook also keeps version history for entire documents.

To open it, click the green down-arrow button next to the green View button on your Home page or Document Library, and choose View version history.

Dropdown next to the green View button showing the View version history option for a document

This shows all published versions of the full document over time.

Note:

  • Whole-document version history only exists for published document versions.

  • When you open an older document version, Blissbook shows the document as if you had access to all content.

  • That means this view is not personalized for access-controlled content such as:

Each document version also includes a dropdown that summarizes what changed compared with the previous version. This can help you quickly review what was updated in that release.

That summary may include:

  • content that was Added, Changed, or Deleted

  • Special or Miscellaneous changes, such as acknowledgement content, help content, branding, and the table of contents.

Whole-document version history drawer with a summary dropdown listing Added, Changed, and Deleted items

Clicking a link in the summary opens the affected section so you can open that section's version history and review the details there. A small memo icon next to an item means that item is a policy embedded in the document.

In the whole-document version history drawer, you can also name document versions to differentiate them from "Version XX".

Viewing personalized versions for a specific person

Whole-document version history is not personalized. If your document uses access-controlled content and you need to see what a specific person saw, go to Reporting instead.

To find a personalized snapshot:

  1. Go to the Reporting page (click Reporting in the main nav).

  2. Find the person and click their row to open their details drawer.

  3. Switch to the ACTIVITY tab.

  4. Look for document-related events such as:

    • Added to document

    • Removed from document

    • Viewed document

    • Signed document

  5. From those events, open the saved document snapshot associated with that activity.

To narrow the list, uncheck the Notified filter to make it easier to find the relevant activity.

Reporting details drawer on the ACTIVITY tab showing document events for a single person


Policies

In the Policy Library, there are two separate history tools:

These tools serve different purposes.

Compare published versions of a policy

To compare published versions of a policy, open the policy and open its Policy Details, then look for the Versions section.

Policy Details panel with the Versions section listing prior published versions of the policy

Like document section version history, this tool shows differences between published versions using the same red/green diff view.

Policy version history is more flexible because you can compare any two published versions, not just one version against the one immediately before it.

To compare any two versions:

  1. Select a version.

  2. Hover over another version.

  3. Click the ••• menu.

  4. Choose Compare against selected.

Policy version list with the ••• menu open on a hovered version showing Compare against selected

Once the comparison view is open, change the selected versions using the dropdowns at the top.

View revision history for a policy

Policies also have a separate Revision History tool, which shows each individual change on a policy, when it was made, and who made it.

To open it, click the Revision History button in the policy editor toolbar/menu.

Policy editor toolbar with the Revision History button highlighted

Revision History is the best place to look when you need a more detailed edit trail for a policy.

Policy Revision History panel listing each individual edit with the user, date, and a red and green diff

Note:

  • Revision History tracks changes made to policies in the Policy Library.

  • It shows the user associated with each edit (hover over a change to see).

  • By default, each revision is compared against the previous revision entry.

  • Like Version History, it also allows you to compare revisions more directly using Compare against selected (invoked the same way as in Version History).

When revision history begins

Revision History only starts once the content exists as a policy in the Policy Library. If you convert a text section into a policy, the new policy's revision history starts at that point. The text section's versions are migrated with the policy as version history (see View version history for a section in a document), but will not show in the revision history interface.

If a policy was created in the Policy Library from the beginning, its Revision History will include its full history from the start.

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