Blissbook's Rippling integration is both an employee sync & SSO in one.

Employee Sync

Upon installation, your organization members in Blissbook will be replaced by your employee list from Rippling. All active org members in Blissbook who are not in Rippling will be archived in Blissbook. Going forward, the integration will keep said org members in Blissbook in sync with those you chose to sync over from Rippling on a nightly basis.

For an employee to be properly synced over from BambooHR, they must have a valid work email address. Also, if you set Blissbook to sync employees on their hire date, their hire date must be the current day or earlier. See section 4 at the bottom of this guide for more details.

Rippling Single Sign-On

Rippling SSO enables users to sign in to Blissbook with their Rippling credentials and will allow users to click the Blissbook button in Rippling and not have to log in again.

Want to use another SSO option in addition to Rippling? Open your settings page in Blissbook, refresh that page once the Rippling installation is complete, click the Edit button next to "Via Single Sign-On (SSO)", choose another SSO provider, and complete that setup per our instructions. Multiple authentication methods will now show up on your sign in page.

Don't want Rippling SSO at all? You may want to only use another SSO provider. If so, open your settings page in Blissbook, refresh that page once the Rippling installation is complete, click the Edit button next to "Via Single Sign-On (SSO)", click the Edit button in the Rippling box, then click the Uninstall button.

Notes:

The Blissbook <> Rippling integration requires you to have the Rippling App Management package in your Rippling subscription. You can learn more about that here.

Please contact your Rippling sales rep to learn more. Unfortunately you cannot purchase access to singular apps; you must subscribe to the entire package.

To get started, go to your EMPLOYEE LIST SYNC tab (click EMPLOYEES in the side nav at the top, then the EMPLOYEE LIST SYNC tab above your org member list grid), click the Enable button next to "Via an HRIS Integration", choose Rippling, then follow the instructions on screen.

During the setup process, you'll be asked who you want to sync:

This will define the master set of people who get synced over. You will have the opportunity to assign an Employment Type group to the people synced over. If you need to personalize content based on whether someone is an Employee or a Contractor, you can do that within Blissbook. In this case you should sync employees and contractors.

You'll also be asked when people should be synced over to Blissbook:

When a new employee is synced over, they may receive an invitation email (if you have automated invitations turned on).

You may need to re-install your Rippling integration for a few reasons, and each reason has its own process.

Blissbook's access token to your data in Rippling may expire due to unexpected circumstances. Unfortunately, the only way for Blissbook to resolve this is to get a new access token, which can only be obtained when you first install the integration. This means you need to uninstall and reinstall Rippling. Your employees will not be archived & re-added nor will they receive any sort of notification.

1) Uninstall

First, uninstall the Blissbook integration from Rippling:

Now Rippling's connection to Blissbook is severed.

Next, you need to sever Blissbook's connection to Rippling.

Note: This does not remove people from your organization in Blissbook or change any of their data, it just clears Blissbook's link to Rippling.

2) Re-Install

You are now free and clear to re-install. Scroll back up this help article to the How To Set It Up section and follow the instructions for a fresh install.

Once complete, you may need to adjust the groups that are being synced over:

If you uninstalled Rippling SSO by accident and you want to get it back, you will need to completely uninstall the Rippling-Blissbook connections on both sides, then reinstall from scratch.

1) Uninstall

First, uninstall the Blissbook integration from Rippling:

Now Rippling's connection to Blissbook is severed. To get the SSO back, we need to sever Blissbook's connection to Rippling.

Note: This does not remove people from your organization in Blissbook or change any of their data, it just clears Blissbook's link to Rippling.

2) Re-Install

You are now free and clear to re-install. Scroll back up this help article to the How To Set It Up section and follow the instructions for a fresh install.

Once complete, you may need to adjust the groups that are being synced over:

Occasionally Blissbook upgrades the HRIS sync part of the Rippling-Blissbook integration. When this happens, you may need to re-install the integration to take advantage of new features. We will typically tell you when you need to do this.

1) First, uninstall the Blissbook integration from Rippling:

Now Rippling's connection to Blissbook is severed.

2) Re-install Rippling into Blissbook and replace the current HRIS sync with the new version from Rippling.

3) At this point it should bring you to your sync page in Blissbook. If it doesn't, open Blissbook, click "Employees" in the main nav on the left side of the page, then switch to the EMPLOYEE LIST SYNC tab.

You're done!

If you or your IT group has questions, please contact us at support@blissbook.com.